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Representative Experience

Site Selection and Location Strategy Consulting Experience

SITE Advisory Solutions brings representative site selection consulting experience across manufacturing, distribution, call centers, customer contact operations, office and shared services, health care, technology, telecommunications, retail, banking, and consumer market strategy.

Experience supporting high impact site selection and location strategy decisions across a wide range of industries, operating models, and geographies.

Representative site selection experience includes work across call centers, office operations, manufacturing, distribution, healthcare, retail, banking, technology, telecommunications, and international markets.

SITE Advisory Solutions brings experience supporting high impact site selection and location strategy decisions across a wide range of industries and operating models. This experience reflects work performed by the principals of the firm in prior professional roles.

Types of Operations Supported

  • Manufacturing and production facilities
  • Distribution and logistics centers
  • Call centers and customer contact centers
  • Back office and shared services operations
  • Corporate headquarters
  • Technical support and service centers
  • High volume hiring operations

Scope of Work Included

  • National and regional market screening
  • Comparative market analysis and ranking
  • Labor availability and wage analysis
  • GIS based trade area and proximity analysis
  • Competitive and cannibalization analysis
  • In market validation including employer and stakeholder interviews
Representative Project Experience

Experience across operating categories.

Experience includes site selection, labor market analysis, GIS based screening, market validation, and location strategy support across the following operating categories. Client names are shown as representative experience only, not as current clients, endorsements, or affiliations.

Call Centers and Customer Contact Operations

High volume customer service, technical support, sales, collections, BPO, and outsourced contact center operations.

Customer contact centers
Technical support centers
BPO operations
Sales and service centers
Collections and support operations
Multi market deployment strategies
Representative Companies
Teleperformance Concentrix Alorica Foundever / Sitel TTEC Hinduja Global Solutions Chime Mitek Systems

Office, Back Office, and Shared Services

Office based operations requiring labor availability, wage analysis, commute access, real estate fit, and competitive market positioning.

Corporate headquarters
Shared services centers
Administrative back office operations
Finance and accounting operations
Professional services offices
Regional office networks
Representative Companies
JPMorgan Chase Wells Fargo Bank of America U.S. Bank TD Bank Capital One HSBC CIBC Union Bank BMO Farmers Insurance

Manufacturing and Production

Industrial location decisions involving labor supply, operating cost, logistics access, infrastructure, incentives, and community fit.

Advanced manufacturing
General production facilities
Food and consumer products
Industrial labor analysis
Site and community screening
Incentive support and validation
Representative Companies
Dell Technologies Microsoft Plenty

Distribution, Logistics, and Supply Chain

Facility network and logistics decisions supported by GIS analysis, transportation access, labor depth, and market coverage evaluation.

Distribution centers
Fulfillment operations
Supply chain network analysis
Drive time and market coverage analysis
Labor and wage comparisons
Transportation access screening
Representative Companies
Walmart Costco Target Kohl's

Health Care, Pharmacy, and Life Sciences Operations

Health care related site selection and labor analysis for service, administrative, pharmacy, insurance, and clinical support operations.

Health insurance operations
Pharmacy benefit management
Clinical support operations
Laboratory and diagnostics support
Patient service centers
Health care back office operations
Representative Companies
CVS Caremark Cigna Humana LabCorp Blue Cross Blue Shield Healthways Cardinal Health

Retail, Banking, and Consumer Market Strategy

Retail and branch network analysis using market potential, demographics, competitive overlap, trade areas, and cannibalization analysis.

Retail market strategy
Bank branch optimization
Trade area analysis
Competitive mapping
Cannibalization analysis
Customer and demographic analysis
Representative Companies
Walmart Costco Target Kohl's JPMorgan Chase Wells Fargo Bank of America U.S. Bank TD Bank Capital One

Technology and Telecommunications

Location strategy support for technology enabled operations, telecommunications support, field operations, and service center environments.

Technology support operations
Telecommunications service centers
Field support networks
Customer operations
Talent market analysis
Real estate and labor alignment
Representative Companies
Dell Technologies Microsoft Verizon Wireless AT&T Honeywell Boost Mobile EchoStar DIRECTV Cox CenturyLink

Geographic Experience

United States
Canada
Mexico
Europe
South America
Asia

The experience shown above reflects project work completed by the principals of SITE Advisory Solutions in prior professional roles. References to companies are intended to illustrate relevant experience only and do not imply current client status, endorsement, or affiliation.